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Terms and Conditions
Effective Date: 10/01/2024
1. Introduction
Welcome to Your Personal Palette. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Use of the Website
- Eligibility: You must be at least 18 years old to use our website.
- Account: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Prohibited Activities: You agree not to engage in any activity that interferes with or disrupts the website or its services.
3. Intellectual Property
- Ownership: All content on this website, including text, graphics, logos, and images, is the property of Your Personal Palette or its content suppliers and is protected by copyright laws.
- License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.
4. User Content
- Responsibility: You are solely responsible for any content you upload or post on the website.
- Rights: By posting content suche as product reviews, you grant Your Personal Palette a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute your content.
5. Privacy
Your use of the website is also governed by our Privacy Policy.
6. Disclaimers and Limitation of Liability
- No Warranties: The website is provided “as is” without any warranties of any kind.
- Limitation of Liability: Your Personal Palette will not be liable for any damages arising from your use of the website.
7. Indemnification
You agree to indemnify and hold Your Personal Palette harmless from any claims, damages, or expenses arising from your use of the website or violation of these terms.
8. Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new terms on our website.
9. Governing Law
These terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at info@yourpersonalpalette.com
Return and Refund Policy
Effective Date: 10/01/2024
1. Terms of Return
You have 30 days from the date of purchase to return an item.
2. State of Return
To be eligible for a return, your item must be:
- Unworn, unused, and in the same condition that you received it.
- In the original packaging.
3. Reason for Return
We accept returns for the following reasons:
- Damaged Products: If the product arrives damaged.
- Wrong Product: If you receive the wrong product.
4. Process for Return
To initiate a return:
- Contact Customer Service: Email us at info@yourpersonalpalette.com or call us at 540-929-0526 with your order number and reason for return.
- Return Authorization: Our customer service team will provide you with a return authorization number and instructions on how to return your item.
- Shipping: Send the item back to us using the provided instructions. Please ensure the return authorization number is included in the package.
5. Process of Refund
- Terms of Refund: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Duration: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Payment Details: Refunds will be issued to the original payment method used during the purchase.
6. Contact Details
If you have any questions about our Return and Refund Policy, please contact us at:
- Email:info@yourpersonalpalette.com
- Phone: 540-929-0526
- Address: 10455 W. Jefferson Ave Suite 20938 River Rouge, MI 48218
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